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Frequently Asked Questions

Where is your property located?

Our facility is located at 124 Dorton Street in Charlotte, NC 28213. We’re nestled in north Charlotte, just off US-29 and I-85, across the street from Taco Bell. Our property is between New Century Grocery & Food and O’Reilly Auto Parts, making us a convenient storage option for residents of Concord, Matthews, Harrisburg, Midland, Huntersville, Pineville, and Mint Hill.

When can I call and visit the office?

Our office hours run from 9 a.m. to 5:00 p.m. Monday through Friday and 9 a.m. to 12 p.m. Saturday, during which time you’ll be able to reach one of our team members easily.

When can I access my unit?

Access hours run from 6 a.m. to 10 p.m. every day of the week! These hours provide a combination of convenience and security since they allow for ample visit time while limiting property activity at night.

Why should I rent with you?

We pride ourselves on providing all the features that matter most to our customers. Our property is always clean, our manager lives onsite for added security, and our storage units are some of the most affordable in the greater Charlotte, NC area!

What is drive-up access?

Drive-up access is the feature that allows you to park your vehicle in front of your unit. All of our spaces are located on the ground floor and are drive-up accessible, making move-in day (and every day thereafter) as simple as possible.

Where can I rent a moving truck?

With a quick visit to our office, you can secure a moving truck rental for move-in day. Skip the hassle of calling all around town! You can take care of everything you need for moving day at our facility.

What security features do you provide?

With amenities like electronic gate entry, individually secured units, and fencing surrounding the property, we provide a secure place to entrust the safety of your belongings.

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